Legal notice

Legal Notice (Specified Commercial Transactions Act) — JAPAN&BEYOND

Seller (Store Name): JAPAN&BEYOND
Responsible Person: Takuya Kurihara
Address: 2-16-9 Yayoicho, Nakano City, Tokyo 164-0013, Japan
Phone: 090-1495-5919
Email: japanbeyond.2world@gmail.com

Prices
The tax-included price is shown on each product page.

Additional Fees (Other than Product Price)
- Shipping fees (vary depending on destination country/region)
- Payment processing fees (as determined by each payment provider)
- Customs duties, import taxes, and customs clearance fees for international shipping (borne by the customer)

Payment Methods
Credit card / PayPal / (when available) convenience store payment and bank transfer (via KOMOJU, etc.) and other methods

Payment Timing
- Credit card / PayPal: Payment is confirmed at the time of order placement (the actual charge date depends on your card issuer or payment provider).
- Convenience store payment / bank transfer: We will begin shipping procedures after payment is completed (please follow the payment deadline and instructions shown on the payment screen).

Delivery Time (Shipping Time)
- In-stock items: Shipped within approximately 2–7 business days after payment confirmation (about one week as a guideline).
- Pre-order / made-to-order items: Estimated 1 week to 3 months (as stated on each product page; we may also contact you by email if needed).
* Delivery times vary depending on destination, customs procedures, and other factors.

Returns, Exchanges, and Cancellations
- Customer reasons (wrong size, change of mind, different from expected, etc.): As a general rule, returns and exchanges are not accepted.
- Defective items / incorrect shipment / damage: Please contact us by email within 14 days of delivery and include photos of (i) the outer box, (ii) internal packaging, (iii) the entire product, and (iv) the defective/damaged area. We will respond with an exchange, reshipment, or refund (the method depends on stock availability and other circumstances).
- Cancellations: Accepted only before shipment. We cannot accept cancellations after shipment.
* If an item is returned due to unpaid customs duties, refusal to accept delivery, incorrect address, etc.: A refund may be issued only if the returned item reaches our store (or an address designated by us) and is confirmed to be in resalable condition (e.g., unopened and unused). In such cases, we may refund the amount after deducting round-trip shipping, customs-related costs, and handling fees. If we cannot receive the returned item, or if it has been opened/used, shows signs of use, or is damaged, no refund will be issued. Shipping fees are non-refundable.

Return Shipping Costs
- Defective items / incorrect shipment: Covered by us
- Customer reasons: Covered by the customer (however, as noted above, returns are generally not accepted)

Sales Quantity Limits
Some products may be one-of-a-kind or limited in quantity (as stated on each product page).

Product Notes
Ceramic items may have natural variations. Please refer to the product page for details.

Cooling-Off Policy
The “cooling-off” period does not apply to mail-order/online sales.

Purchases via External Services
If a purchase is made via external services such as WorldShopping BIZ (“WSB”), the handling of the purchase process, payment, international shipping, customs clearance, tracking, return requests, and refund processing may be governed primarily by the guidance, terms, and procedures of that external service. We will support only to the extent that we can supplement those procedures.

Contact
Email: japanbeyond.2world@gmail.com (Hours: weekdays 10:00–18:00 JST)